The concept behind improving economic performance for companies is quite simple. Here are the steps we have identified so far that must be taken:

1. Understand the importance of measuring performance

2. Focus on a particularly important process within a company or group of companies and determine what it is about this that we want to measure to make more rapid progress

3. Identify the best practice and measure it

4. Find ways to bring everybody else up to the best practice

5. Identify the theoretical best practice

6. Try to bring the best practice much closer to the theoretical best practice

7. Keep repeating this process

Dick Fosbury and the Flop That Didn't
Dick Fosbury's high jump method that challenged common sense broke world records and changed the event completely. Companies can learn a lot about making faster progress from this example.

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